ZocDoc Review

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ZocDoc Review: ZocDoc Pros & Cons

ZocDoc (zocdoc.com) is a well-known doctors on demand provider which competes against other telemedicine services like PlushCare, AmWell, Lemonaid Health, MDLIVE and HealthTap. Based on our in-depth ZocDoc review, when compared to its competitors, ZocDoc ranks as one of the top-performing brands in its category, with an overall ranking of #10 out of 47 total brands. Read the full Zocdoc.com review below for more details.

  • Background-checked doctors: Have all doctors on each provider undergone a background check? Does each service offer only doctors that have had a background check?
  • High quality doctors: How good are the doctors on each provider? How well reviewed are the doctors that each service uses?
  • Video consultations: Does each provider offer video consultations? Does each service let users have video calls with doctors?
  • Fast response time: How fast is the usual response time on each provider? How quickly will I hear back from a doctor on each service?
  • Health insurance support: Does each provider take insurance for payment? Does each service accept health insurance for payment?
  • Depression/anxiety treatment: Does each provider offer treatment for anxiety/depression? Can patients suffering from depression or anxiety use each service?
  • Physicals: Does each provider offer the option to get a physical done? Can each service users get a routine physical exam?
  • Prescription medication: Does each provider let users get prescription-strength medication? Can a doctor from each service prescribe medicine for users?
  • House calls: Does each provider offer house calls from doctors? Can each service's users get a doctor to visit them in their home?
  • STD/STI treatment: Can each provider's services be used for people suffering from STIs? Does each service offer treatment options for STDs?
  • Android compatibility: Can I use each provider's app on an Android device? Is each service's app compatible with Android devices?
  • IOS compatibility: Can I use each provider's app on a device running iOS? Is each service's app compatible with iOS devices?
  • Desktop use: Can I use each provider on my computer? Am I able to use the app on my computer?
  • Customer service: How good is each provider's customer service? How does each service's customer service rate against its competitors?
  • Price point: How expensive is each provider? How much does each service cost vs. competitors?
  • Free returns & exchanges: Does each provider offer free returns? What's their exchange policy? Does each service offer free returns & exchanges?
  • International shipping: Does each provider ship internationally? each service international shipping?
  • Curbside pickup: Does each provider have curbside pickup? Does each service have in-store pickup?
  • Ship to store: Does each provider does ship to store? Can I ship items to each service to pick up in-store?
  • PayPal: Does each provider accept PayPal? each service PayPal support?
  • Debit & prepaid cards: each provider debit card support? Does each service take debit cards?
  • Google Pay: Does each provider accept Google Pay? Does each service accept Google Pay?
  • Apple Pay: Does each provider accept Apple Pay? Does each service accept Apple Pay?
  • Amazon Pay: Does each provider accept Amazon Pay? Does each service take Amazon Pay?
  • Bitcoin: Does each provider accept Bitcoin? Does each service take Bitcoin for payment?
  • Shop Pay: Does each provider accept Shop Pay? Does each service take Shop Pay?
  • Alipay: Does each provider accept Alipay? Does each service take Alipay?
  • Official coupons page: Does each provider have an official coupons page? Does each service maintain its own coupon page?
  • AARP discounts: Does each provider offer discounts to AARP members? Does each service have an AARP discount policy?
  • Military discounts: Does each provider offer a military discount? each service military discount?
  • Student discounts: Does each provider have a student discount? Does each service have a student discount?
  • Price matching: Does each provider price match? each service price matching?
  • Birthday discounts: each provider birthday discount? Does each service give birthday discounts?
  • Senior discounts: each provider senior discount? Does each service have a senior discount policy?
  • Teacher discounts: Does each provider give discounts to teachers and educators? Does each service give discounts to teachers and educators?
  • Competitor coupons: Does each provider accept competitors' coupons? Does each service take competitor coupons?
  • Front-line worker discounts: Does each provider offer discounts to front-line workers? Does each service offer discounts to essential workers?
  • Coupon stacking: Does each provider support coupon stacking? each service coupon stacking?
  • Sales events: Does each provider ever have sales or promotional events? How often does each service have sales events?
  • Black Friday Ads Page: Does each provider have a Black Friday Ads page? Does each service have a Black Friday Ads page?
  • Cyber Monday sales: Does each provider have a Cyber Monday ad this year? Does each service have a Cyber Monday ad this year?
  • Gift cards: Does each provider offer gift cards? Does each service accept gift cards or e-gift cards?
  • Loyalty programs: each provider loyalty or rewards program? Does each service offer a loyalty or rewards program?
  • White-glove delivery: Does each provider offer white-glove delivery and assembly? Does each service offer in-home delivery services?
  • Live chat: Does each provider offer live chat support? each service's live chat support?
  • Contact information: How does I contact each provider? How to contact each service?
  • Social media pages: each provider social media pages? List of each service's social media pages?
  • Affirm financing: Does each provider accept Affirm financing? each service Affirm financing support?
  • Afterpay financing: Does each provider accept Afterpay financing? Does each service take Afterpay financing?
  • Sezzle financing: Does each provider accept Sezzle financing? Does each service support Sezzle financing?
  • Klarna financing: Does each provider accept Klarna financing? Does each service take Klarna for financing?
  • QuadPay financing: Does each provider accept QuadPay financing? Does each service take QuadPay?
  • Bread financing: Does each provider accept Bread financing? Does each service offer Bread as a financing option?
  • Splitit financing: Does each provider accept Splitit financing? each service Splitit financing support?
  • Layaway programs: Does each provider offer layaway programs? What is each service's layaway policy?
  • GreenSky: Does each provider accept GreenSky financing? each service GreenSky financing support?
  • Snap Finance: Does each provider accept Snap Finance? each service Snap Finance support?
  • Website security & privacy: Is each provider a secure website? Does they respect users' privacy? Does each service have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each provider have an influencer marketing program? Does each service use influencer marketing?
  • Affiliate marketing: each provider affiliate program? Does each service offer an affiliate program?
  • Environmentally conscious: Is each provider an environmentally conscious brand? each service eco-friendly?
  • Diversity commitment: Is each provider committed to racial equity? Has each service taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each provider nurse discounts? Does each service have any discounts for nurses?
  • Government worker discounts: each provider government worker discount? Does each service offer any discounts for government workers?
  • Ethical practices: Is each provider considered an ethical brand? Does each service use ethical practices?

ZocDoc's strengths are:

  • Offerss video consultations details
  • Offers health insurance payment policies details
  • Offerss depression/anxiety treatment details
  • Offers physicals details
  • Offers prescription medication details
  • View 5 more strengths

Knoji has 45 ZocDoc reviews and ratings as of November 28, 2020. Knoji editors and the Knoji shopper community have reviewed ZocDoc and compared it against 0 top brands, reviewing ZocDoc based on product and store features such as background-checked doctors, high quality doctors and video consultations. Knoji reviews and ranks Zocdoc.com and other doctors on demand services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 45 ZocDoc reviews, ZocDoc earns an overall score of 4.0 out of 5.0 points. ZocDoc offers 1 total features such as video consultations, health insurance support and depression/anxiety treatment. ZocDoc's's review score also factors in its popularity, which is in the mid-range compared to competing .

ZocDoc FAQ

Pricing & Discount Policies

Does ZocDoc have an official coupons page?

Does ZocDoc offer discounts to AARP members?

ZocDoc military discount?

Does ZocDoc have a student discount?

ZocDoc price matching?

Does ZocDoc give birthday discounts?

Does ZocDoc have a senior discount policy?

Does ZocDoc give discounts to teachers and educators?

Does ZocDoc accept competitors' coupons?

ZocDoc coupon stacking?

How often does ZocDoc have sales events?

Does ZocDoc have a Black Friday Ads page?

Does ZocDoc have a Cyber Monday ad this year?

Shipping & Returns Policies

Does ZocDoc offer free returns? What's their exchange policy?

ZocDoc international shipping?

Does ZocDoc have curbside pickup?

Payment Options

ZocDoc PayPal support?

ZocDoc debit card support?

Does ZocDoc accept Google Pay?

Does ZocDoc accept Apple Pay?

Does ZocDoc accept Amazon Pay?

Does ZocDoc accept Bitcoin?

Does ZocDoc accept Shop Pay?

Does ZocDoc take Alipay?

Financing Options

ZocDoc Affirm financing support?

Does ZocDoc take Afterpay financing?

Does ZocDoc support Sezzle financing?

Does ZocDoc take Klarna for financing?

Does ZocDoc take QuadPay?

Does ZocDoc offer Bread as a financing option?

Does ZocDoc accept Splitit financing?

ZocDoc GreenSky financing support?

ZocDoc Snap Finance support?

Customer Service Features

Does ZocDoc offer gift cards?

Does ZocDoc offer a loyalty or rewards program?

ZocDoc's live chat support?

How do I contact ZocDoc?

List of ZocDoc's social media pages?

Website Features

Is ZocDoc a secure website? Do they respect users' privacy?

Product & Service Features

Have all doctors on ZocDoc undergone a background check?

How good are the doctors on ZocDoc?

Does ZocDoc offer video consultations?

How fast is the usual response time on ZocDoc?

Does ZocDoc take insurance for payment?

Does ZocDoc offer treatment for anxiety/depression?

Does ZocDoc offer the option to get a physical done?

Does ZocDoc let users get prescription-strength medication?

Does ZocDoc offer house calls from doctors?

Can ZocDoc's services be used for people suffering from STIs?

Is ZocDoc's app compatible with Android devices?

Can I use the ZocDoc app on a device running iOS?

Can I use ZocDoc on my computer?

How does ZocDoc's customer service rate against its competitors?

How much does ZocDoc cost?

Marketing Programs

ZocDoc affiliate program?

Other Features

Is ZocDoc considered an ethical brand?

zocdoc.com
Rated 4.0 - 45 reviews
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About ZocDoc

ZocDoc is a mid-size company operating the e-commerce site zocdoc.com. ZocDoc sells its products and services in the doctors on demand industry. ZocDoc is a less active brand when it comes to discounting and offering coupons. ZocDoc has a mix of reviews among shoppers on Knoji, with 45 ratings and an average rating of 2.9 stars. ZocDoc scores very well compared to other brands in the doctors on demand industry, providing 10 e-commerce features to better serve its customers.

ZocDoc's Review Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
No
Our review: It appears that ZocDoc may not offer free returns & exchanges currently. Zocdoc.com free return policies review
International Shipping:
No
Our review: It appears that ZocDoc may not offer international shipping currently. Zocdoc.com international shipping review
Curbside Pickup:
Our review: Our team is still researching ZocDoc's in-store pickup. Check back soon for update. Zocdoc.com curbside pickup review
Payment Options
PayPal:
No
Our review: It appears that ZocDoc may not accept PayPal currently. ZocDoc PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that ZocDoc may not accept debit & prepaid cards currently. ZocDoc debit & prepaid card support review
Google Pay:
No
Our review: It appears that ZocDoc may not accept Google Pay currently. ZocDoc Google Pay support review
Apple Pay:
No
Our review: It appears that ZocDoc may not accept Apple Pay currently. ZocDoc Apple Pay review
Amazon Pay:
No
Our review: It appears that ZocDoc may not accept Amazon Pay currently. Zocdoc.com Amazon Pay review
Bitcoin:
No
Our review: It appears that ZocDoc may not accept Bitcoin currently. ZocDoc Bitcoin review
Shop Pay:
Our review: Our team is still researching ZocDoc's Shop Pay support. Check back soon for update. Zocdoc.com Shop Pay review
Alipay:
Our review: Our team is still researching ZocDoc's Alipay support. Check back soon for update. Zocdoc.com Alipay review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that ZocDoc may not offer official coupons page currently. ZocDoc official coupons page review
AARP Discounts:
No
Our review: It appears that ZocDoc may not offer AARP discounts currently. ZocDoc AARP discount policies review
Military Discounts:
No
Our review: It appears that ZocDoc may not offer military discounts currently. Zocdoc.com military discounts review
Student Discounts:
No
Our review: It appears that ZocDoc may not offer student discounts currently. ZocDoc student discounts review
Price Matching:
No
Our review: It appears that ZocDoc may not offer price matching currently. Zocdoc.com price matching review
Birthday Discounts:
No
Our review: It appears that ZocDoc may not offer birthday discounts currently. ZocDoc birthday discount policies review
Senior Discounts:
No
Our review: It appears that ZocDoc may not offer senior discounts currently. Zocdoc.com senior discount policies review
Teacher Discounts:
No
Our review: It appears that ZocDoc may not offer teacher discounts currently. ZocDoc teacher discounts review
Competitor Coupons:
No
Our review: It appears that ZocDoc may not accept competitor coupons currently. Zocdoc.com competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that ZocDoc may not allow coupon stacking currently. Zocdoc.com coupon stacking review
Sales Events:
Our review: Our team is still researching ZocDoc's sales and promotions. Check back soon for update. Zocdoc.com sales events review
Black Friday Ads Page:
No
Our review: It appears that ZocDoc may not offer Black Friday Ads Page currently. Zocdoc.com Black Friday Ads Page review
Cyber Monday Sales:
Our review: Our team is still researching ZocDoc's Cyber Monday page. Check back soon for update. Zocdoc.com Cyber Monday sales review
Customer Service Features
Gift Cards:
No
Our review: It appears that ZocDoc may not offer gift cards currently. Zocdoc.com gift cards review
Loyalty Programs:
No
Our review: It appears that ZocDoc may not offer loyalty programs currently. ZocDoc loyalty programs review
Live Chat:
Our review: Our team is still researching ZocDoc's live chat support. Check back soon for update. Zocdoc.com live chat review
Contact Information:
No
Our review: It appears that ZocDoc may not offer contact information currently. Zocdoc.com contact information availability review
Social Media Pages:
Our review: Our team is still researching ZocDoc's social media presence. Check back soon for update. Zocdoc.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that ZocDoc may not accept Affirm financing currently. ZocDoc Affirm financing support review
Afterpay Financing:
No
Our review: It appears that ZocDoc may not accept Afterpay financing currently. Zocdoc.com Afterpay financing review
Sezzle Financing:
No
Our review: It appears that ZocDoc may not accept Sezzle financing currently. ZocDoc Sezzle financing support review
Klarna Financing:
No
Our review: It appears that ZocDoc may not accept Klarna financing currently. ZocDoc Klarna financing support review
QuadPay Financing:
No
Our review: It appears that ZocDoc may not accept QuadPay financing currently. Zocdoc.com QuadPay financing review
Bread Financing:
No
Our review: It appears that ZocDoc may not accept Bread financing currently. ZocDoc Bread financing support review
Splitit Financing:
Our review: Our team is still researching ZocDoc's Splitit financing support. Check back soon for update. Zocdoc.com Splitit financing review
GreenSky:
Our review: Our team is still researching ZocDoc's GreenSky financing support. Check back soon for update. Zocdoc.com GreenSky review
Snap Finance:
Our review: Our team is still researching ZocDoc's Snap Finance support. Check back soon for update. Zocdoc.com Snap Finance review
Website Features
Website Security & Privacy:
Yes
Our review: ZocDoc offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Zocdoc.com website security & privacy policies review
Marketing Programs
Affiliate Marketing:
No
Our review: It appears that ZocDoc may not do affiliate marketing currently. ZocDoc affiliate marketing review
View all features

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